Wellness Sales & Service Associate (Flexible Hours)

Massage Envy; Highlands Ranch (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employer-paid healthcare for full-time

Paid time off for full-time

Employee referral bonus

Employee Assistance Program

Flexible schedule

In-depth product and service training

Discounts on products

Job summary

Massage Envy Highlands Ranch is hiring for supportive team members who can deliver outstanding customer service and help guests feel valued. You will promote Total Body Care, educate clients on services, book sessions and encourage retail purchases based on provider recommendations.

Positions include full-time and part-time shifts with flexible hours. Training is provided, and friendly leadership supports your success and growth in a wellness-focused environment.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail sales

Customer service

Math skills

Multitasking

People skills

Computer skills

Tools

POS systems

Job description

Massage Envy Highlands Ranch is hiring for supportive team members who can deliver outstanding customer service and help guests feel valued. You will promote Total Body Care, educate clients on services, book sessions and encourage retail purchases based on provider recommendations.

Positions include full-time and part-time shifts with flexible hours. Training is provided, and friendly leadership supports your success and growth in a wellness-focused environment.