Wellness Sales & Guest Experience Specialist — Flexible Hours

Massage Envy; East Brunswick Township (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Health insurance

401(k) with match

Paid time off

Referral bonus

Employee assistance program

Flexible schedule

Product training

Free service monthly

Product discounts

Job summary

Massage Envy Princeton is seeking team members who excel in customer service and enjoy helping guests pursue wellness goals. This role supports clinic flow, educates clients on therapy options and the Wellness Program, and encourages homecare purchases.

You will greet clients, schedule services, and engage in outreach to grow the client base, with opportunities for growth and a flexible schedule in a fast-paced retail wellness setting.

Qualifications

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and the Wellness Program.
• Book future services and encourage homecare retail purchases.
• Assist with client outreach to grow the local base.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Promote Total Body Care by educating clients on services and Wellness Program.
• Schedule services, answer calls and respond to emails to support clinic flow.
• Build and retain a client base through in-person and outreach efforts.

Skills

Retail experience

Math skills

People skills

Skin care knowledge

Tools

POS system

Job description

Massage Envy Princeton is seeking team members who excel in customer service and enjoy helping guests pursue wellness goals. This role supports clinic flow, educates clients on therapy options and the Wellness Program, and encourages homecare purchases.

You will greet clients, schedule services, and engage in outreach to grow the client base, with opportunities for growth and a flexible schedule in a fast-paced retail wellness setting.