Wellness Sales & Guest Experience Associate

Massage Envy; Leawood (KS); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive base pay of $14.00-16.00/線

Employer-paid healthcare including med

Job summary

Massage Envy Leawood-Camelot Court is hiring energetic retail/service associates to deliver outstanding customer experiences and promote Total Body Care. The role offers full-/part-time schedules, competitive hourly pay with tips, and training to grow in wellness services.

Responsibilities include greeting clients, booking appointments, educating guests on services, and supporting store operations while building lasting relationships. Prior retail experience preferred.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail experience

Math skills

Computer skills

People skills

Total body care knowledge

Job description

Massage Envy Leawood-Camelot Court is hiring energetic retail/service associates to deliver outstanding customer experiences and promote Total Body Care. The role offers full-/part-time schedules, competitive hourly pay with tips, and training to grow in wellness services.

Responsibilities include greeting clients, booking appointments, educating guests on services, and supporting store operations while building lasting relationships. Prior retail experience preferred.