Wellness Sales Associate & Team Lead

Massage Envy; McKinney (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

4% 401(k) matching

Paid time off for full-time employees

Employee assistance program

Flexible schedule

Product and service training

Monthly service/product discounts

Discounter on products

Job summary

Massage Envy Craig Ranch in McKinney, TX is seeking motivated team members to deliver exceptional customer service and guide clients through massage and skin care options. This role emphasizes guest relations, product knowledge, and a friendly, professional demeanor.

You will support appointment scheduling, service recommendations, and retail purchases while contributing to a positive day-to-day clinic flow. Training is provided, and the environment values teamwork and growth.

Qualifications

• Previous retail or sales experience is preferred.
• Excellent math and computer skills and the ability to multitask.
• Great people skills and ability to build positive guest relationships.

Responsibilities

• Provide outstanding customer service and ensure guests feel valued and understood.
• Educate clients on services and Wellness Program, book appointments, and promote retail purchases.
• Manage clinic flow by greeting clients, answering calls, emails, and questions.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Retail experience

Customer service

Communication

Math & computer skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Massage Envy Craig Ranch in McKinney, TX is seeking motivated team members to deliver exceptional customer service and guide clients through massage and skin care options. This role emphasizes guest relations, product knowledge, and a friendly, professional demeanor.

You will support appointment scheduling, service recommendations, and retail purchases while contributing to a positive day-to-day clinic flow. Training is provided, and the environment values teamwork and growth.