Wellness Sales & Customer Service Specialist (Flexible Schedule)

Massage Envy; McKinney (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) matching

Paid time off

Employee Assistance Program

Flexible schedule

Training

Discount on services/products

30% off products

Job summary

Massage Envy Craig Ranch in McKinney, TX, is hiring for a front desk/guest services role. You will deliver outstanding customer service, educate clients on massage and skin care services, and promote the Wellness Program while helping clients schedule visits and retail purchases.

The position offers a competitive base pay with commissions, a healthcare package with the employer, a 401(k) match, paid time off for full-time staff, and a flexible schedule designed to support work/life balance.

Qualifications

• High school diploma or equivalent; retail or sales experience preferred.
• Strong numerical and computer skills; ability to multitask in a busy environment.
• Excellent guest relations and communication skills; friendly, professional demeanor.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on Massage Envy services and Wellness Program; upsell where appropriate.
• Book services, schedule appointments, and assist with homecare retail purchases.
• Greet clients, answer phones, respond to emails, and help maintain clinic flow.

Skills

Customer service

Sales

Retail experience

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

Massage Envy Craig Ranch in McKinney, TX, is hiring for a front desk/guest services role. You will deliver outstanding customer service, educate clients on massage and skin care services, and promote the Wellness Program while helping clients schedule visits and retail purchases.

The position offers a competitive base pay with commissions, a healthcare package with the employer, a 401(k) match, paid time off for full-time staff, and a flexible schedule designed to support work/life balance.