Sales and Customer Service Associate

Massage Envy; McKinney (TX); Vor Ort; USD 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Healthcare (medical, dental, vision)

401(k) matching

Paid time off

Employee Assistance Program

Flexible schedule

Training

Discount on services/products

30% off products

Zusammenfassung

Massage Envy Craig Ranch in McKinney, TX, is hiring for a front desk/guest services role. You will deliver outstanding customer service, educate clients on massage and skin care services, and promote the Wellness Program while helping clients schedule visits and retail purchases.

The position offers a competitive base pay with commissions, a healthcare package with the employer, a 401(k) match, paid time off for full-time staff, and a flexible schedule designed to support work/life balance.

Qualifikationen

• High school diploma or equivalent; retail or sales experience preferred.
• Strong numerical and computer skills; ability to multitask in a busy environment.
• Excellent guest relations and communication skills; friendly, professional demeanor.

Aufgaben

• Provide outstanding customer service and make guests feel valued.
• Educate clients on Massage Envy services and Wellness Program; upsell where appropriate.
• Book services, schedule appointments, and assist with homecare retail purchases.
• Greet clients, answer phones, respond to emails, and help maintain clinic flow.

Kenntnisse

Customer service

Sales

Retail experience

Multitasking

Ausbildung

High school diploma or equivalent

Tools

POS system

Jobbeschreibung

Where Better Careers Begin!

Massage Envy Craig Ranch 8950 State HWY 121, Suite 340, McKinney, TX 75070

Do you have a passion for helping others?

At the Massage Envy Craig Ranch franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay and commissions
• Employer pays portion of healthcare including medical, dental and vision plans
• Matching 4% 401(k)
• Paid time off for full time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A discounted massage, skincare or stretch service each month
• 30% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.