Wellness Sales Associate

beem® Virginia Beach; West Hartford (CT); On-site; USD 21,000 - 34,000; Part time

Job summary

beem Light Sauna Wellness Studio in West Hartford, CT is seeking a Part-Time Wellness Sales Associate to drive membership sales and deliver an exceptional client experience. You will support the Studio Manager in daily sales and marketing initiatives while representing the brand with energy and professionalism.

The ideal candidate is personable, coachable, sales-driven, and comfortable engaging with clients in person, on the phone, and through digital channels.

Qualifications

• Front-line sales role focused on memberships and retail.
• Ability to engage clients in person, on the phone, and digitally.
• Sales-driven with strong focus on customer experience.

Responsibilities

• Generate membership, package, and retail sales during all shifts.
• Explain the science, benefits, and services of infrared sauna, red light therapy, and chromotherapy.
• Follow studio sales scripts, pricing guidelines, promotions, and closing standards.
• Manage leads including inquiries, follow-ups, tours, and conversions.
• Support events, promotions, and community outreach initiatives.
• Represent beem Light Sauna professionally as a brand ambassador.

Job description

Job Title: Part-Time Wellness Sales Associate – beem® Light Sauna (Wellness Studio)

Reports To: Studio Manager

Position Type: Part-Time

POSITION OVERVIEW

The Wellness Sales Associate is a front-line, revenue-driving role responsible for generating membership sales, delivering an exceptional client experience, and supporting the Studio Manager in executing daily sales and marketing initiatives.

This position plays a critical role in converting leads into members, educating clients on beem® Light Sauna services, and creating a welcoming, high-energy studio environment that drives retention and referrals.

The ideal candidate is personable, coachable, sales-motivated, and comfortable engaging with clients in person, on the phone, and through digital communication. While operational tasks are part of the role, sales performance and client experience are the top priorities.

CORE RESPONSIBILITIES (SALES & CLIENT EXPERIENCE PRIORITY)

• Sales Execution & Revenue Support
• Generate membership, package, and retail sales during all scheduled shifts
• Confidently explain the science, technology, and benefits of infrared sauna, red light therapy, and chromotherapy
• Follow studio sales scripts, pricing guidelines, promotions, and closing standards as directed by the Studio Manager
• Actively manage leads during shifts, including inquiries, follow-ups, tours, and conversion conversations
• Support studio events, promotions, and community outreach initiatives
• Represent beem® Light Sauna professionally as a brand ambassador

Client Experience & Retention

• Greet all members and guests warmly and ensure every visit is outstanding
• Deliver consistent, top-tier service in person, over the phone, and through automated communication systems
• Create a fun, engaging, and professional studio atmosphere that encourages repeat visits and referrals
• Address basic client questions and concerns, escalating issues to the Studio Manager when needed
• Model beem® mission, vision, and values in all interactions

Studio Operations, Cleaning & Support

• Maintain overall studio cleanliness and presentation throughout each shift
• Perform thorough sauna and suite refreshes between appointments, including disinfecting surfaces, organizing amenities, and restocking supplies
• Ensure treatment rooms, common areas, restrooms, and front desk areas are clean, sanitized, and guest-ready at all times
• Follow established cleaning, sanitation, and safety protocols to maintain a high standard of hygiene
• Ensure proper member check-in, guest registration, and front desk procedures are followed
• Accurately handle phone inquiries, sales transactions, account updates, and customer care calls
• Assist with light administrative tasks and special projects as assigned by the Studio Manager
• Attend all required staff meetings and trainings