Wellness Sales Associate

beem® Virginia Beach; Virginia Beach (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discounted studio services

Commission opportunities

Team-based incentives

Job summary

beem Virginia Beach is seeking a Wellness Sales Associate to drive membership and product sales while delivering an exceptional client experience. The role supports daily sales initiatives and helps educate clients on beem Light Sauna services in a high-energy studio setting.

You will engage with clients in person, over the phone, and digitally, aiming to convert inquiries into members and foster referrals, while maintaining studio standards and participating in events and promotions.

Qualifications

• Personable, coachable, and sales-motivated.
• Experience in front-desk or studio sales is a plus.
• Comfortable engaging with clients in person, on the phone, and through digital channels.

Responsibilities

• Generate membership, package, and retail sales during all scheduled shifts.
• Explain infrared sauna, red light therapy, and chromotherapy benefits.
• Follow sales process, promotions, and closing standards set by Studio Manager.
• Manage leads, inquiries, tours, and conversion conversations.
• Support studio events, promotions, and community outreach initiatives.
• Greet members and guests, delivering an outstanding client experience.
• Maintain cleanliness and presentation of the studio during shifts.
• Assist with light administrative tasks and trainings.

Skills

Sales

Customer service

Lead management

In-person engagement

Job description

The Wellness Sales Associate is a front-line, revenue-driving role responsible for generatingmembership sales, delivering an exceptional client experience, and supporting the StudioManager in executing daily sales and marketing initiatives.

This position plays a critical role in converting leads into members, educating clients onbeem Light Sauna services, and creating a welcoming, high-energy studio environmentthat drives retention and referrals.

The ideal candidate is personable, coachable, sales-motivated, and comfortable engaging with clients in person, on the phone, and through digital communication. While operational tasks are part of the role, sales performance and client experience are the top priorities.

CORE RESPONSIBILITIES (SALES & CLIENT EXPERIENCE PRIORITY)

• Sales Execution & Revenue Support
• Generate membership, package, and retail sales during all scheduled shifts
• Confidently explain the science, technology, and benefits of infrared sauna, red light therapy, andchromotherapy
• Follow studio sales process and pricing guidelines, promotions, and closing standards asdirected by the Studio Manager
• Actively manage leads during shifts, including inquiries, follow-ups, tours, and conversion conversations
• Support studio events, promotions, and community outreach initiatives
• Represent beem Light Sauna professionally as a brand ambassadorClient Experience & Retention
• Greet all members and guests warmly and ensure every visit is outstanding
• Deliver consistent, top-tier service in person, over the phone, and through automated communication systems
• Create a fun, engaging, and professional studio atmosphere that encourages repeat visitsand referrals
• Address basic client questions and concerns, escalating issues to the Studio Managerwhen needed
• Model beem mission, vision, and values in all interactionsStudio Operations, Cleaning & Support
• Maintain overall studio cleanliness and presentation throughout each shift
• Perform thorough sauna and suite refreshes between appointments, including disinfecting surfaces, organizing amenities, and restocking supplies
• Ensure treatment rooms, common areas, restrooms, and front desk areas are clean, sanitized, and guest‑ready at all times
• Follow established cleaning, sanitation, and safety protocols to maintain a high standard of hygiene
• Ensure proper member check-in, guest registration, and front desk procedures are followed
• Accurately handle phone inquiries, sales transactions, account updates, and customercare calls
• Assist with light administrative tasks and special projects as assigned by the StudioManager
• Attend all required staff meetings and trainings.

COMPENSATION & BENEFITS

• Hourly pay based on experience
• Commission and/or bonus opportunities tied to sales performance
• Complimentary or discounted studio services (where applicable)