Customer Service Rep Wellness Sales Associate for a Boutique Studio

beem light sauna; Florham Park (NJ); Presencial; USD 21.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Flexible schedule

Wellness resources

Descripción de la vacante

beem Light Sauna in Florham Park, NJ seeks a part-time on-site team member responsible for sales, customer service, and studio maintenance.

You will greet guests, process memberships and retail sales, keep rooms, front desk, and restrooms clean, and support events, trainings, and promotions while upholding the brand's wellness values. Ideal candidates are reliable, organized, and passionate about health and wellness, with strong communication and weekend availability.

Formación

• High school diploma; sales or wellness certifications a plus.
• Strong sales and customer service skills; able to engage clients.
• Comfort with CRM tools and studio software.
• Willingness to learn science behind infrared sauna and chromotherapy.
• Ability to work weekends and on-site in Florham Park.

Responsabilidades

• Perform studio cleaning and maintain guest-ready spaces.
• Greet guests, process check-ins, and handle sales transactions.
• Support events, promotions, and member retention efforts.
• Assist with administrative tasks and attend trainings.

Conocimientos

Sales & customer service

Client engagement

Team player / leader

Independent work

Tech savvy (CRM tools)

Wellness interest

Educación

High school diploma or equivalent

Certifications in sales or wellness (plus)

Herramientas

Mindbody or similar

Descripción del empleo

Benefits:

• Employee discounts
• Flexible schedule
• Wellness resources

This is a part-time, on-site role at our Florham park, N J location.

About beem® Light Sauna - https://www.beemlightsauna.com/

We’re redefining wellness through infrared sauna and red-light therapy.

Role Description

This position is responsible for sales, customer service, and studio maintenance .

Studio Operations, Cleaning & Support

• Perform thorough sauna and suite refreshes between appointments, including disinfecting surfaces, organizing amenities, and restocking supplies
• Ensure rooms, front desk, common areas, and restrooms, are always clean, sanitized, and guest‑ready
• Follow established cleaning, sanitation, and safety procedures
• Assist with administrative tasks/ special projects and attend meetings and trainings

Client Experience & Retention

• Greet all guests warmly and deliver consistent, top-tier service in person, over the phone, and through automated communication systems
• Follow proper member check-in, guest registration, and front desk procedures
• Accurately handle sales transactions, account updates, and customer care calls
• Create an engaging, and professional environment that encourages repeat visits and referrals
• Address client questions / concerns, escalating to the Studio Manager when needed
• Model beem® mission, vision, and values in all interactions and represent beem® Light Sauna professionally as a brand ambassador

Sales Execution & Revenue Support

• Generate leads, memberships and package / retail sales
• Manage leads including inquiries, follow‑ups, tours, and conversion conversations
• Support studio events, promotions, and community outreach initiatives
• Follow studio sales scripts, pricing guidelines, promotions, and closing standards

Who You Are

• Language: English (Required)
• High school diploma or equivalent; additional education or certifications in a plus
• Sales and customer service skills, with the ability to engage client
• Ability to work collaboratively and build positive relationships with clients
• Professional, team player/leader, punctual, reliable, and trustworthy
• Ability to remain calm, respectful, and professional in all customer interactions
• Proficient with PC/Mac, studio software, and CRM tools (Mindbody or similar)
• Organizational skills, attention to detail, professionalism and customer-focused
• Ability to work independently, take initiative, and manage multiple responsibilities
• Preferably have sales experience in fitness, health, wellness
• Interest in health and wellness, with a willingness to learn and educate others about the science and benefits of infrared sauna, red light, and chromotherapy

Physical Requirements

• Capable of lifting to 30 lbs. and may be required to sit / or stand for four+ hours.
• Able to work weekends especially during peak activity periods
• May be required to reach with hands/arms and able to bend, lift, and kneel

What You’ll Get

• Competitive Market Compensation (based on experience)
• Monthly bonus tied to sales, membership acquisition & retention
• Employee discounts on studio services
• Flexible scheduling

Join beem® Light Sauna - Florham Park and help us grow a community where wellness, connection, and positivity shine bright.