Wellness Representative

Restore Hyper Wellness - Kansas City, MO; Lynnfield (MA); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

A competitive salary plus bonuses

Flexible Schedules

Casual Dress-code

Fun, wellness-focused work environment

Descripción de la vacante

Restore Hyper Wellness is seeking motivated individuals to join our store team as Hyper Wellness Representatives. You will be the face of the location, greeting clients, guiding them through our wellness services, and supporting them with bookings and onboarding.

You will educate clients on medical benefits, precautions, and at-home care while promoting service packages and memberships. This role emphasizes a friendly, knowledgeable guest experience and a collaborative team culture.

Formación

• At least one year of customer service experience in a retail environment.
• Weekend work availability is preferred.
• Strong communication and collaboration skills are essential.
• Pursuing or holding a degree in kinesiology, exercise science, personal training, or a related field.

Responsabilidades

• Greet clients and assist them with Restore's wellness services.
• Handle phone inquiries, voicemails, and manage booking, scheduling, rescheduling, and cancellations.
• Onboard new clients by completing medical waivers and creating profiles in the POS system.
• Conduct tours and promote service packages and memberships.
• Educate clients on services, medical benefits, precautions, and at-home care.
• Perform opening and closing procedures.
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as a knowledgeable resource on Restore products and services.
• Represent the brand by embodying Restore's core values and mission.
• Create a fun and engaging store culture with team involvement and recognition.

Conocimientos

Customer service

Communication

Collaboration

Educación

Degree in kinesiology / exercise science / personal training or related field

Descripción del empleo

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Benefits/Perks

• A competitive salary plus bonuses
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you're amazing! That's what we're all about at Restore, which means we're always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Greeting clients and assisting them with Restore's wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Qualifications

• You're passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don't have a retail vibe.
• Working weekends doesn't bum you out
• Communication and collaboration are some of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field