Hyper Wellness Representative

Restore Hyper Wellness - RHWS022; Stamford (CT); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Casual dress code

Fun, wellness-focused work environment

Job summary

A leading health and wellness company is seeking Hyper Wellness Representatives to enhance customer experience at their Stamford location. Candidates should be passionate about helping others live healthier lives and possess strong customer service skills. Responsibilities include greeting clients, handling bookings, and educating on wellness services. Ideal candidates will have retail experience, and knowledge in health-related fields or be pursuing related degrees. Offering a competitive salary, flexible schedules, and a fun work environment.

Qualifications

• At least one year of customer service experience in a retail environment.
• Passionate about health and wellness.
• Ability to work weekends.
• Strong communication and collaboration skills.
• Pursuing or holding a degree in kinesiology or a related field.

Responsibilities

• Greet clients and assist with wellness services.
• Handle client phone calls and scheduling.
• Onboard new clients and complete medical waivers.
• Conduct tours and sell service packages.
• Educate clients on services and safety.
• Maintain the store environment and procedures.
• Represent Restore’s brand values.
• Represent the Restore brand by embodying its values and mission.

Skills

Customer service

Communication

Collaboration

Health and wellness knowledge

Weekend availability

Education

Degree in kinesiology, exercise science, personal training, or related field

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

Benefits/Perks

• A competitive salary plus monthly bonuses
• Flexible Schedules
• 401-k + company match after 12 months
• Casual Dress-code
• Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Qualifications

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
• Working weekends doesn’t bum you out
• Communication and collaboration are some of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field