Hyper Wellness Representative

Restore Hyper Wellness - RHWM034; Lawrenceville (NJ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Wellness resources

Flexible Schedules

Casual Dress-code

Fun, wellness-focused work environment

Job summary

Restore Hyper Wellness is seeking a Hyper Wellness Representative to greet clients, explain our wellness services, and deliver an outstanding customer experience in a retail setting. You’ll manage bookings, onboard new clients, and present service packages while upholding our brand standards.

Ideal candidates are passionate about health and wellness, with at least one year of retail customer service experience, weekend availability, and a degree or ongoing studies in kinesiology or related

Qualifications

• You have at least one year of customer service experience in a retail environment.
• You are passionate about health and wellness.
• You can work weekends.
• Excellent communication and collaboration skills.
• You hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services.
• Handling phone inquiries, voicemails, and managing booking, scheduling, rescheduling, and cancellations.
• Onboarding new clients—completing medical waivers and creating profiles in the POS system.
• Conducting tours and selling service packages and memberships.
• Educating clients on Restore services, including medical benefits and at-home care.
• Opening and closing procedures and maintaining a safe, clean environment.

Skills

Customer service

Communication

Teamwork

Sales

Education

Kinesiology or related field degree

Tools

POS system

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development
• Wellness resources

Benefits/Perks

• A competitive salary plus bonuses
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees.
• Serve as an expert on Restore products and services.
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.

Qualifications

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
• Working weekends doesn’t bum you out
• Communication and collaboration are some of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field