Wellness & Recovery Specialist – Elevate Member Experience

Eosfitness; Saint Petersburg (FL); On-site; USD 42,981,000 - 45,847,000; Full time

Benefits offered by this job

Free gym membership

Daily Pay

Group health, dental, vision, life, E

401(k) + company match

Sophia Learning for personal education

Job summary

EōS Fitness in Saint Petersburg, FL is seeking a highly motivated Wellness & Recovery Specialist to support all brand amenities. You will focus on delivering exceptional service, enforcing safety protocols, and ensuring a superior member experience across Refresh & Recovery, The Tank, EGYM and locker rooms.

Responsibilities include keeping facilities clean and organized, identifying equipment issues, auditing rooms, and coordinating with management to resolve concerns so members always have

Qualifications

• Ability to multitask while engaging with members in a fast-paced environment.
• Strong communication and interpersonal skills.
• Customer service experience preferred.
• Willing to work weekends, evenings and holidays.
• CPR/AED certification required within 30 days of hire.
• Must pass background check.
• Embrace Core Values.

Responsibilities

• Assist and educate members on Refresh & Recovery services.
• Follow safety protocols to protect health and safety.
• Enforce membership access levels for amenities.
• Monitor saunas and recovery rooms for quality experience.
• Identify equipment issues and coordinate with Operations Manager.
• Ensure equipment is clean, functional, and accessible.
• Conduct daily audits of equipment and cleanliness.
• Audit pool and sauna temperatures and cleanliness.
• Support front desk to ensure smooth operations.

Skills

Multitasking

Communication

Customer service experience

Interpersonal skills

CPR/AED certification

Background check

Weekend/evening/holiday availability

Job description

EōS Fitness in Saint Petersburg, FL is seeking a highly motivated Wellness & Recovery Specialist to support all brand amenities. You will focus on delivering exceptional service, enforcing safety protocols, and ensuring a superior member experience across Refresh & Recovery, The Tank, EGYM and locker rooms.

Responsibilities include keeping facilities clean and organized, identifying equipment issues, auditing rooms, and coordinating with management to resolve concerns so members always have