Wellness & Recovery Specialist: Elevate Member Experience

EōS Fitness; Murphy (TX); On-site; USD 14,000 - 15,000; Full time

Benefits offered by this job

Free gym membership for you and a plus

Daily Pay offered

Health/dental/vision benefits

401(k) with company matching

Growth opportunities

Training and education options

Job summary

EōS Fitness in the United States is seeking a highly motivated Wellness & Recovery Specialist to support all brand amenities, including Refresh & Recovery, The Tank, EGYM, and Locker Rooms. You will focus on exceptional service, safety, and ensuring a superior member experience across multiple amenities.

Responsibilities include educating members on services, enforcing access levels, auditing equipment, and coordinating with the Operations Manager to resolve issues while maintaining a clean and

Qualifications

• Customer service experience preferred.
• CPR/AED certification required within 30 days of hire.
• Strong communication and interpersonal skills.
• Willing to work weekends, evenings and holidays.
• Must successfully pass a background check.
• Embrace our Core Values in daily operations.

Responsibilities

• Assist and educate members on Refresh & Recovery services, including Cryotherapy, Infrared Therapy, Hydro Massage, Normatech, Theraguns, and other offerings.
• Follow and lead safety protocols to prioritize health and safety of team members and members.
• Enforce membership compliance by ensuring members have the correct membership level.
• Monitor saunas and recovery rooms to maintain quality member experience.
• Identify equipment issues for EGYM and Tank amenities and report to the Operations Manager.
• Ensure all equipment is functional, clean, and accessible to members.
• Conduct daily audits of equipment functionality and cleanliness during weekly walks.
• Regularly audit pool and sauna temperatures, functionality, and cleanliness.
• Maintain organization by returning equipment to proper areas after use.
• Support front desk staff to ensure smooth operations and member satisfaction.

Skills

Customer service

Communication

Team player

Flexibility

CPR/AED certified

Job description

EōS Fitness in the United States is seeking a highly motivated Wellness & Recovery Specialist to support all brand amenities, including Refresh & Recovery, The Tank, EGYM, and Locker Rooms. You will focus on exceptional service, safety, and ensuring a superior member experience across multiple amenities.

Responsibilities include educating members on services, enforcing access levels, auditing equipment, and coordinating with the Operations Manager to resolve issues while maintaining a clean and