Wellness & Recovery Concierge

EōS Fitness; Jefferson (WI); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Free membership for you and plus one

Discounted Personal Training

401(k) + Company matching

Group health, dental, vision

Daily Pay offered

Sophia Learning education options

Employee referral program

Vacation, holiday, sick pay

Job summary

EōS Fitness is seeking a highly motivated and customer centric leader to take on the new role of Wellness & Recovery Specialist. This role supports all brand amenities, including Refresh & Recovery, The Tank, EGYM, and Locker Rooms.

The Wellness & Recovery Specialist focuses on providing exceptional service by supporting amenities and enforcing safety protocols to ensure superior experience of a member. Key responsibilities include cleanliness, and organization of all amenities, identifying

Qualifications

• Ability to multitask while engaging with members in a fast-paced environment.
• Strong communication skills to convey issues and needs to management.
• Excellent interpersonal skills with a customer-focused attitude.
• Willing to learn about Refresh & Recovery services offered.
• CPR/AED certification required within 30 days of hire.
• Must successfully pass Background Check.

Responsibilities

• Assist and educate members on Refresh & Recovery services including Cryotherapy, Infrared Therapy, Hydro Massage, Normatech, Theraguns and other offerings.
• Follow and lead safety protocols to prioritize health and safety of team members and members.
• Enforce membership compliance by ensuring correct membership level for amenities access.
• Monitor saunas and recovery rooms to maintain clean floors, towels, lighting, and music levels.
• Identify equipment or technical issues for EGYM and Tank amenities and report to Operations Manager.
• Ensure equipment is functional, clean, and accessible to members.
• Conduct daily audits of equipment functionality and cleanliness during weekly walks.
• Regularly audit pool and sauna temperatures and cleanliness during shift walks.
• Maintain organization by returning equipment to appropriate areas after use.
• Support front desk staff to ensure smooth operations and member satisfaction.

Skills

multitask

communication

interpersonal

weekends evenings holidays

CPR/AED certification

background check

Job description

EōS Fitness is seeking a highly motivated and customer centric leader to take on the new role of Wellness & Recovery Specialist. This role supports all brand amenities, including Refresh & Recovery, The Tank, EGYM, and Locker Rooms.

The Wellness & Recovery Specialist focuses on providing exceptional service by supporting amenities and enforcing safety protocols to ensure superior experience of a member. Key responsibilities include cleanliness, and organization of all amenities, identifying