Wellness & Recovery Experience Lead

EōS Fitness; San Antonio (TX); On-site; USD 14,000 - 15,000; Full time

Benefits offered by this job

Free gym membership

Family membership

Daily pay

401(k) with company match

Health, dental, vision

Employee referral program

Professional development

Job summary

EōS Fitness is seeking a highly motivated and customer centric leader to take on the new role of Wellness & Recovery Specialist. This role supports all brand amenities, including Refresh & Recovery, The Tank, EGYM, and Locker Rooms.

The Wellness & Recovery Specialist focuses on providing exceptional service by supporting amenities and enforcing safety protocols to ensure superior experience of a member. Department: Operations.

Qualifications

• Ability to multitask in a fast-paced environment.
• Strong communication to clearly convey issues and needs.
• Customer-focused attitude with interpersonal skills.

Responsibilities

• Assist and educate members on Refresh & Recovery services, including Cryotherapy, Infrared Therapy, Hydro Massage, Normatech, Theraguns, and other offerings.
• Follow and lead safety protocols to prioritize health and safety of team members and members.
• Enforce membership compliance by ensuring members have the correct membership level to access amenities.
• Monitor saunas and recovery rooms to ensure quality member experience by maintaining clean floors, stocked towels, lighting, and music.

Skills

Multitasking

Communication

Customer service

Team player

Safety protocols

Job description

EōS Fitness is seeking a highly motivated and customer centric leader to take on the new role of Wellness & Recovery Specialist. This role supports all brand amenities, including Refresh & Recovery, The Tank, EGYM, and Locker Rooms.

The Wellness & Recovery Specialist focuses on providing exceptional service by supporting amenities and enforcing safety protocols to ensure superior experience of a member. Department: Operations.