Wellness & Recovery Experience Specialist

EōS Fitness; Houston (TX); On-site; USD 14,000 - 17,000; Full time

Benefits offered by this job

Free membership for you and family

Daily Pay offered

401(k) + Company matching

Health, dental, vision coverage

Sophia Learning education

Job summary

EōS Fitness in Houston is seeking a highly motivated Wellness & Recovery Specialist to support Refresh & Recovery amenities, The Tank, EGYM, and locker rooms. You will ensure safety, cleanliness, and smooth operations while assisting members with services and maintaining equipment.

The ideal candidate values health and wellness, can multitask in a fast-paced environment, and is willing to work weekends/evenings. CPR/AED certification within 30 days is required; background check will be conducted.

Qualifications

• Ability to multitask in a fast-paced gym environment.
• Strong communication and interpersonal skills.
• Customer service experience preferred.
• Willing to work weekends, evenings, and holidays.
• CPR/AED certification within 30 days of hire.
• Must successfully pass Background Check.

Responsibilities

• Assist and educate members on Refresh & Recovery services, including Cryotherapy, Infrared Therapy, Hydro Massage, Normatech, Theraguns, and other offerings.
• Follow and lead safety protocols to prioritize health and safety of both team members and members.
• Enforce membership compliance by ensuring members have the correct membership level to access amenities.
• Monitor saunas and recovery rooms to ensure quality member experience by maintaining clean floors, stocked towels, appropriate lighting, and comfortable music levels.
• Identify equipment or technical issues for EGYM and Tank amenities and communicate concerns to the Operations Manager for resolution.
• Ensure all equipment is functional, clean, and equally accessible to members.
• Conduct daily audits of equipment functionality and cleanliness during weekly walks for all amenities, addressing any concerns promptly.
• Regularly audit pool and sauna temperatures, functionality, and cleanliness during shift walks, and report any issues.
• Maintain overall organization by ensuring equipment is returned to appropriate areas after use.
• Support front desk staff as needed to ensure smooth operations and member satisfaction.

Skills

Customer service

Communication

Multitasking

Safety protocols

Team collaboration

Education

CPR/AED certification

Job description

EōS Fitness in Houston is seeking a highly motivated Wellness & Recovery Specialist to support Refresh & Recovery amenities, The Tank, EGYM, and locker rooms. You will ensure safety, cleanliness, and smooth operations while assisting members with services and maintaining equipment.

The ideal candidate values health and wellness, can multitask in a fast-paced environment, and is willing to work weekends/evenings. CPR/AED certification within 30 days is required; background check will be conducted.