Wellness Membership Specialist — Flexible Schedule, Growth

Heights Wellness Retreat - San Antonio/Boerne; Boerne (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Paid time off

Training & development

Growth opportunities

Digital workspace

Monthly wellness reimbursement

Stunning retreats

Commission & bonus opportunities

Job summary

Heights Wellness Retreat in Texas seeks a passionate Sales Specialist to guide guests toward personalized membership paths, highlighting massage, skin therapy and other wellness services. This role is built on relationships, empathy and expert communication, with opportunities for growth and commission-based rewards.

The position supports front desk operations, conducts personalized consultations, and collaborates with therapists to deliver a seamless, elevated guest experience.

Qualifications

• 1-3 years of experience in sales, guest services, or a wellness-focused environment.
• Previous experience in membership sales is required.
• Natural ability to connect, listen, and inspire trust.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Thrives in collaborative team settings.

Responsibilities

• Lead personalized consultations to understand each guest's wellness goals.
• Present tailored membership options and guide guests through their next steps.
• Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
• Support daily Retreat operations including check-in, transitions, and front desk excellence.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Collaborate with therapists and team members to ensure a seamless, elevated experience.

Skills

Sales experience

Membership sales

Tech-savvy

Excellent communication

Team player

Active listening

Job description

Heights Wellness Retreat in Texas seeks a passionate Sales Specialist to guide guests toward personalized membership paths, highlighting massage, skin therapy and other wellness services. This role is built on relationships, empathy and expert communication, with opportunities for growth and commission-based rewards.

The position supports front desk operations, conducts personalized consultations, and collaborates with therapists to deliver a seamless, elevated guest experience.