Wellness Membership Sales Specialist

Heights Wellness; Holly Springs (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Touchless Therapy Membership

Flexible Schedules

Safe Environment

Paid Training

Tips & Bonus

Growth Opportunities

Health Insurance

401(k) matching

Employee Discounts

Advancement Opportunities

PTO

Parental Leave

Employee Retreat

Job summary

Heights Wellness Retreats seeks a passionate Sales Specialist to guide guests toward personalized membership paths. This role blends relationship building, empathy, and expert communication to help guests embrace their wellness journey.

Join a serene, premium destination offering massage, skincare, and tech-enabled therapies. You’ll lead consultations, present options, and support front desk operations while collaborating with therapists to ensure an elevated guest experience.

Qualifications

• 1–3 years of sales, guest services, or a wellness‑focused environment.
• Previous experience in membership sales is required.
• Natural ability to connect, listen, and inspire trust.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Thrives in collaborative team settings.

Responsibilities

• Lead personalized consultations to understand each guest’s wellness goals.
• Present tailored membership options and guide guests through their next steps.
• Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
• Support daily Retreat operations including check-in, transitions, and front desk excellence.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Collaborate with therapists and team members to ensure a seamless, elevated experience.

Skills

Sales

Guest services

Wellness industry knowledge

Tools

CRM software

Job description

Heights Wellness Retreats seeks a passionate Sales Specialist to guide guests toward personalized membership paths. This role blends relationship building, empathy, and expert communication to help guests embrace their wellness journey.

Join a serene, premium destination offering massage, skincare, and tech-enabled therapies. You’ll lead consultations, present options, and support front desk operations while collaborating with therapists to ensure an elevated guest experience.