Wellness Concierge & Sales Specialist

Heights Wellness Retreat; Kansas City (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Tuition assistance

Job summary

Heights Wellness Retreat is seeking a passionate, sales-driven communicator to join our team and help guests achieve their wellness goals in a serene, retreat setting.

As a Guest Service & Sales Specialist, you’ll inspire and educate guests about our services and skincare lines, drive growth through memberships and gift cards, and create lasting connections with members in a welcoming, culture-first environment.

Qualifications

• Previous retail or guest service experience is a must.
• Ability to learn new digital systems quickly.
• Strong critical thinking with guest issue resolution.
• Collaborative, energetic team player with a culture-first mindset.

Responsibilities

• Inspire & Educate: guide guests through our therapeutic services and skincare lines.
• Drive Growth: meet monthly sales targets for memberships and gift cards.
• Create Connections: use your upbeat tone and loyal/authentic vibe to build lasting relationships with our members.

Skills

Sales Savvy

Tech-Fluent

Problem Solver

Team Spirit

Job description

Heights Wellness Retreat is seeking a passionate, sales-driven communicator to join our team and help guests achieve their wellness goals in a serene, retreat setting.

As a Guest Service & Sales Specialist, you’ll inspire and educate guests about our services and skincare lines, drive growth through memberships and gift cards, and create lasting connections with members in a welcoming, culture-first environment.