Wellness Membership Sales Concierge

Massage Envy; Minnetonka (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Base hourly pay

Uncapped commissions

Bonuses

Employee discounts

Growth opportunities

Job summary

Massage Envy is looking for a Front Desk Associate in Minnetonka to welcome clients, explain services and memberships, and drive sales with a friendly, service-driven approach. This role supports appointment management and assists with day-to-day operations to ensure a smooth client experience.

The position offers a base hourly wage plus uncapped commissions and bonuses, with employee discounts and opportunities for advancement within a dynamic wellness company.

Qualifications

• Friendly, outgoing personality with a passion for sales and customer service.
• Excellent communication and people skills.
• Self-motivated and goal-oriented; thrives in a commission-based environment.
• Strong attention to detail and ability to multitask.
• Prior experience in a spa, fitness, or wellness setting is a plus.

Responsibilities

• Greet and check in clients with warmth and professionalism.
• Clearly explain massage services, benefits, and membership options.
• Drive membership sales by confidently recommending packages that fit each client’s wellness goals.
• Manage client appointments, payments, and account details.
• Support day‑to‑day clinic operations including cleanliness and organization.
• Collaborate with massage therapists and team members to ensure a seamless client experience.

Skills

Sales

Customer service

Communication

Multitasking

Detail-oriented

Job description

Massage Envy is looking for a Front Desk Associate in Minnetonka to welcome clients, explain services and memberships, and drive sales with a friendly, service-driven approach. This role supports appointment management and assists with day-to-day operations to ensure a smooth client experience.

The position offers a base hourly wage plus uncapped commissions and bonuses, with employee discounts and opportunities for advancement within a dynamic wellness company.