Wellness Concierge - Membership Sales Specialist

Massage Envy; Eden Prairie (MN); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Employee Discounts

Wellness Perks

Sales Bonuses

Career Growth Opportunities

Job summary

Massage Envy is seeking a Front Desk Associate to support membership sales and deliver exceptional client service in Eden Prairie, MN. This role offers flexible scheduling, part-time or full-time, with hourly pay plus uncapped commissions on membership sales.

You will greet clients, explain services and memberships, manage bookings and payments, and collaborate with therapists to ensure a smooth experience for every guest.

Qualifications

• Friendly, outgoing personality with a passion for sales and customer service.
• Excellent communication and people skills.
• Self-motivated and goal-oriented; thrives in a commission-based environment.
• Strong attention to detail and ability to multitask.
• Prior experience in a spa, fitness, or wellness setting is a plus (but not required).

Responsibilities

• Greet and check in clients with warmth and professionalism.
• Clearly explain massage services, benefits, and membership options.
• Drive membership sales by confidently recommending packages that fit each client’s wellness goals.
• Manage client appointments, payments, and account details.
• Support day-to-day clinic operations including cleanliness and organization.
• Collaborate with massage therapists and team members to ensure a seamless client experience.

Skills

Friendly demeanor

Communication skills

Self-motivated

Goal oriented

Attention to detail

Multitasking

Spa/Wellness experience

Job description

Massage Envy is seeking a Front Desk Associate to support membership sales and deliver exceptional client service in Eden Prairie, MN. This role offers flexible scheduling, part-time or full-time, with hourly pay plus uncapped commissions on membership sales.

You will greet clients, explain services and memberships, manage bookings and payments, and collaborate with therapists to ensure a smooth experience for every guest.