Wellness Concierge & Membership Sales Pro

Massage Envy; Edina (MN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free massages

Health benefits for full-time

Dental coverage

Discounts on retail and services

Growth opportunities

Job summary

Massage Envy Edina is seeking a Front Desk Associate to welcome guests, schedule services, and provide exceptional customer service in a busy wellness setting.

You will promote memberships and retail products, assist with bookings, and support member retention while enjoying a compensation plan that includes $19/hour, commissions, and access to employee discounts and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Strong customer-service skills and ability to upsell memberships, services and retail.
• Proven ability to handle cash and operate a POS system.
• Comfort with multitasking in a fast-paced front-desk environment.

Responsibilities

• Greet clients upon arrival and schedule services.
• Answer phones, address questions, and protect client confidentiality.
• Promote Massage Envy Wellness Program and book future services.
• Drive membership and retail sales to grow the client base.

Skills

Sales

Customer service

Cash handling

Multitasking

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Massage Envy Edina is seeking a Front Desk Associate to welcome guests, schedule services, and provide exceptional customer service in a busy wellness setting.

You will promote memberships and retail products, assist with bookings, and support member retention while enjoying a compensation plan that includes $19/hour, commissions, and access to employee discounts and growth opportunities.