Wellness Front Desk & Membership Sales Specialist

Massage Envy; Maple Grove (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Sign-on bonus

Free massages

Employee discount

Health care for full-time

Job summary

Massage Envy Maple Grove is seeking a Front Desk Associate to warmly welcome guests, book appointments, answer phones, and support a seamless member experience. You will contribute to a culture of care and help clients feel their best through excellent service.

The role emphasizes sales and client service, including promoting the Wellness Program, driving retail and membership sales, and maintaining a clean, welcoming studio environment. Training and growth opportunities are available.

Qualifications

• High school diploma or equivalent required.
• Strong sales and customer service skills.
• Ability to learn and operate POS and basic computer tasks.
• Excellent communication and relationship-building abilities.

Responsibilities

• Greet clients, schedule services, answer calls, and address questions.
• Educate clients on massage, skincare, and retail products.
• Promote total body care and sell memberships and services.
• Drive retail sales and retain members through outreach.
• Maintain a respectful, confidential, and safe environment.

Skills

Sales

Customer service

Communication

Cash handling

Computer skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Massage Envy Maple Grove is seeking a Front Desk Associate to warmly welcome guests, book appointments, answer phones, and support a seamless member experience. You will contribute to a culture of care and help clients feel their best through excellent service.

The role emphasizes sales and client service, including promoting the Wellness Program, driving retail and membership sales, and maintaining a clean, welcoming studio environment. Training and growth opportunities are available.