Wellness Sales & Membership Concierge

Massage Envy; Maple Grove (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance (Employer Paid)

Sign-on bonus $500 for full-time

Free massages

Discounts on services

Discounts on retail

Growth opportunities

Training

Job summary

Massage Envy Maple Grove is seeking a Front Desk Associate to greet clients, schedule services, and drive membership and retail sales in a fast-paced wellness environment.

You'll promote the Massage Envy Wellness Program, help clients understand benefits, and connect them with services and products that extend the positive impact of their visits. A high school diploma and strong people skills are essential.

Qualifications

• Sales and customer service experience preferred.
• Ability to handle cash and basic math.
• Strong communication and interpersonal skills.
• Integrity and a customer-first mindset.
• Comfort with computers and basic POS systems.

Responsibilities

• Greet clients, schedule services, answer calls, and maintain a safe, welcoming front desk environment.
• Promote Massage Envy Wellness Program, book future services, and encourage home-care retail purchases.
• Drive member retention through outreach via phone and email.
• Educate clients on benefits of massage, skin care, and stretch, and build relationships to grow memberships and retail.

Skills

Sales

Customer service

Cash handling

Math

Computer skills

Teamwork

Education

High school diploma or equivalent

Job description

Massage Envy Maple Grove is seeking a Front Desk Associate to greet clients, schedule services, and drive membership and retail sales in a fast-paced wellness environment.

You'll promote the Massage Envy Wellness Program, help clients understand benefits, and connect them with services and products that extend the positive impact of their visits. A high school diploma and strong people skills are essential.