Wellness Medical Assistant — Flexible Scheduling & Growth

Serotonincenters; Mansfield (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Generous paid time off

Job summary

Serotonin Centers is seeking a Medical Assistant to support clinical operations across hormone optimization, medical weight loss, recovery services, body sculpting, and aesthetics. You will prep rooms, take vitals, assist with procedures, and ensure accurate EMR documentation.

You will educate clients, monitor safety, and collaborate with Health Coaches, NPs, Aestheticians, and the Medical Director to drive exceptional member outcomes and retention.

Qualifications

• Certified/Registered Medical Assistant (CMA/RMA) preferred; phlebotomy certification a plus.
• 2+ years clinical experience in wellness, anti-aging, aesthetics, or ambulatory settings.
• Meticulous documentation, organization, and follow-through; calm under pressure.
• MUST be available to work 9-4 two Saturdays per month.
• Empathetic communicator with strong client education skills and consultative mindset

Responsibilities

• Perform client intake: verify identity, review medical history, allergies, medications, and consent; capture vitals (BP, HR, SpO₂, temperature, height, weight) and reason for visit.
• Assist practitioners with BHRT pellet insertion setup, GLP-1 medication preparation, IV/IM therapy, blood draws, and aesthetic procedures under supervision.
• Under licensed supervision, support medication administration, prior authorizations, and refill requests; educate clients on timing, dosage, interactions, and post-care instructions.
• Maintain complete, audit-ready records in Zenoti (EMR) for all clinical encounters: vitals, services rendered, lot numbers, consent forms, photos, pre-/post-instructions, and follow-up tasks.
• Deliver clear, empathetic education on procedures, medications, supplements, and recovery; conduct postprocedure follow-ups via app/phone; reinforce adherence to programs.
• Monitor inventory, equipment and facility standards; uphold infection control and room turnover standards.
• Partner with Health Coaches, NPs, Aestheticians, and GM to deliver integrated care plans; support events and outreach.
• Adhere to HIPAA, OSHA, and biohazard standards; participate in audits and safety refreshers.
• Attend daily huddles; review Trackers; report with accuracy and complete compliance training.

Skills

Empathetic communicator

Client education skills

Attention to detail

Education

CMA/RMA certification

Job description

Serotonin Centers is seeking a Medical Assistant to support clinical operations across hormone optimization, medical weight loss, recovery services, body sculpting, and aesthetics. You will prep rooms, take vitals, assist with procedures, and ensure accurate EMR documentation.

You will educate clients, monitor safety, and collaborate with Health Coaches, NPs, Aestheticians, and the Medical Director to drive exceptional member outcomes and retention.