Wellness Home Services Scheduling Coordinator

Acts Retirement-Life Communities; Upper Gwynedd Township (Montgomery County); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid time off

Job summary

Acts Retirement-Life Communities is seeking a Wellness Home Services Scheduling Coordinator to oversee resident case coordination, ensure accurate scheduling, staffing, visit verification, and payroll support within our comprehensive care communities.

The role also handles communications with prospective residents, families, and referral sources, with all interactions documented in the Electronic Health Record to maintain compliance and continuity of care.

Qualifications

• High school diploma or equivalent.
• 1–2 years of clerical and/or administrative experience.
• Prior scheduling experience is required, preferably in a healthcare setting.

Responsibilities

• Oversee coordination of resident cases by ensuring accurate scheduling and appropriate staffing.
• Verify visits and provide payroll support as needed.
• Assist with communications from prospective residents, families, and referral sources regarding services.
• Document all interactions thoroughly in the Electronic Health Record to ensure compliance and continuity of care.

Skills

Scheduling experience

Administrative support

Customer communications

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR)

Job description

Join our team and grow with us both professionally and personally!

Next day pay: Work today, get paid tomorrow with our PayActiv benefit!

We strongly believe in providing our team members with great benefits, such as tuition reimbursement, commuter benefits, scholarship awards, professional development programs, university partnerships, referral and discount programs, appreciation events, wellness initiatives, and much more!

Acts is currently seeking qualified candidates for our Wellness Home Services Scheduling Coordinator position.

JOB TYPE: Full time

SHIFT: M-F 8am - 4:30pm (on call some wknds)

In this role, you will oversee the coordination of resident cases by ensuring accurate scheduling, appropriate staffing, visit verification, and support for payroll processes. You will also assist with managing communications from prospective residents, families, and referral sources regarding new or existing services. All interactions are documented thoroughly and accurately within the Electronic Health Record (EHR) to ensure compliance and continuity of care.

Requirements

• High school diploma or equivalent


• Minimum of 1-2 years of clerical and/or administrative experience


• Prior scheduling experience is required, preferably in a healthcare setting

Team members are eligible for a generous benefit package including health benefits (medical, prescription, dental and vision), flexible spending accounts, life insurance, disability programs, 401(k) plan (with 4% company match after one year of employment), paid time off and holidays, and much more! Eligibility may vary based on status.

Acts Retirement-Life Communities is one of the largest not-for-profit owners, operators, and developers of resort-style continuing care senior living communities, including independent living, assisted living, and skilled nursing. The Acts family proudly consists of 28 communities in 9 states, and over 8,500 team members. Acts provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our team members are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our team members.

Acts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender identity or expression, sexual orientation, marital status, national origin, non-disqualifying disability, veteran status, or any other characteristic protected by law. Acts is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.

Pay Range

$19.52 - $23.64 / hour. Starting rate will vary based on skills and experience.