Wellness Front Desk Supervisor & Member Experience Lead

Health Fitness Corporation; Barrington (IL); On-site; USD 28,000 - 33,000; Full time

Job summary

HealthFitness is seeking a Front Desk Supervisor for Advocate Good Shepherd in Barrington, IL. You will lead the front desk team, ensure a welcoming experience, handle member inquiries and payroll tasks, and collaborate with other departments to support member needs.

The role requires a HS Diploma, 1+ year in office management, strong communication, and flexibility with scheduling. CPR/First Aid may be needed within 30 days of hire.

Qualifications

• HS Diploma or GED required.
• 1+ years of accounting or office-management experience.
• Strong verbal and written communication skills.
• Ability to multi-task in a busy front-desk setting.

Responsibilities

• Supervise, train and schedule front desk staff.
• Oversee daily front desk operations and guest protocols.
• Maintain membership records and transactions with accuracy.
• Support membership sales, promotions and events.
• Assist with Kids club coverage and interdepartmental collaboration.

Skills

Customer service

Team leadership

Communication

Problem solving

Multi-tasking

Education

HS Diploma/GED

CPR/AED Certification

Tools

POS software

Member management software

Payroll systems

Job description

HealthFitness is seeking a Front Desk Supervisor for Advocate Good Shepherd in Barrington, IL. You will lead the front desk team, ensure a welcoming experience, handle member inquiries and payroll tasks, and collaborate with other departments to support member needs.

The role requires a HS Diploma, 1+ year in office management, strong communication, and flexibility with scheduling. CPR/First Aid may be needed within 30 days of hire.