Wellness Front Desk Specialist - Patient Experience & Sales

thejointchiropractic; Menifee (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Bonus potential

Opportunities for growth

Competitive pay

Job summary

The Joint Chiropractic is seeking a Front Desk Coordinator in Menifee. This role supports patient experience, front office operations, and clinic growth in a fast-paced retail healthcare setting, with potential part-time to full-time hours.

Responsibilities include greeting patients, scheduling, selling wellness plans, and maintaining patient records using POS software. A high school diploma is required and prior customer service experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Multitasking

Team player

Positive attitude

Stand or sit long periods

Education

High school diploma or equivalent

Tools

POS software

Office software

Job description

The Joint Chiropractic is seeking a Front Desk Coordinator in Menifee. This role supports patient experience, front office operations, and clinic growth in a fast-paced retail healthcare setting, with potential part-time to full-time hours.

Responsibilities include greeting patients, scheduling, selling wellness plans, and maintaining patient records using POS software. A high school diploma is required and prior customer service experience is preferred.