Wellness Front Desk Coordinator — Patient Experience Pro

thejointchiropractic; La Mesa (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Opportunities for growth

Training provided

Job summary

The Joint Chiropractic is seeking a Front Desk Coordinator in La Mesa/El Cajon, CA to deliver an exceptional patient experience in a fast-paced retail health setting. The role combines front-office operations, patient check-in, scheduling, and friendly POS-based wellness plan sales to support clinic growth.

We welcome applicants with strong communication and computer skills, a customer-service mindset, and the ability to multitask.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Multitasking

Team player

Stamina

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic is seeking a Front Desk Coordinator in La Mesa/El Cajon, CA to deliver an exceptional patient experience in a fast-paced retail health setting. The role combines front-office operations, patient check-in, scheduling, and friendly POS-based wellness plan sales to support clinic growth.

We welcome applicants with strong communication and computer skills, a customer-service mindset, and the ability to multitask.