Wellness Front Desk Specialist: Greeting, Scheduling & Service

Foot Companion Inc; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Foot Companion Inc. is seeking a friendly and professional Front Desk Receptionist for our on-site location in Richmond, VA.

You will be the first point of contact, greeting clients and guiding them through check-in and check-out procedures while maintaining a welcoming and organized front office environment. The role requires strong phone etiquette, excellence in customer service, and the ability to multitask in a busy wellness setting.

Qualifications

• Strong phone etiquette and clear communication when answering and directing calls.
• Proficiency in receptionist duties: greeting visitors, managing appointments and directing inquiries.
• Customer service experience with courteous, patient, and solutions‑focused support.
• Ability to stay organized, multitask, and maintain attention to detail in a busy front desk.
• Reliable attendance, professional appearance, and respectful interpersonal behavior.

Responsibilities

• Greet clients and manage check-in/check-out procedures.
• Answer and direct phone calls, respond to inquiries, and provide information about services.
• Schedule appointments and manage calendars for staff and clients.
• Maintain a welcoming, organized front desk and protect client confidentiality.

Skills

Phone etiquette

Receptionist duties

Customer service

Organization & multitasking

Reliability & professional appearance

Education

High school diploma or equivalent

Job description

Foot Companion Inc. is seeking a friendly and professional Front Desk Receptionist for our on-site location in Richmond, VA.

You will be the first point of contact, greeting clients and guiding them through check-in and check-out procedures while maintaining a welcoming and organized front office environment. The role requires strong phone etiquette, excellence in customer service, and the ability to multitask in a busy wellness setting.