Healthcare Front Desk: Warm Welcome & Scheduling Pro

Serenity Healthcare; Fairfax (VA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

10 PTO days (15 after first year)

10 paid holidays

90% health, dental, & vision coverage

401k

Referral rewards

Job summary

A mental wellness provider in Fairfax, VA seeks a Front Desk Receptionist to be the first point of contact for patients. This role involves greeting patients, managing appointments, and ensuring a welcoming atmosphere. Ideal candidates are team-oriented, have attention to detail, and possess at least one year of experience in a service-related field. The position offers a consistent schedule with benefits including health coverage and PTO, aiming to empower patients in their mental health journey.

Qualifications

• 1+ year of helping people in fast-paced, service-focused roles.
• Ability to juggle multiple tasks efficiently.
• Understanding of privacy regulations or willingness to learn.

Responsibilities

• Greet patients with warmth and professionalism.
• Update and verify patient info.
• Answer phones and emails with clarity.
• Make appointment reminder calls.
• Maintain a clean and inviting front space.

Skills

Calm energy

Attention to detail

Team spirit

Fluency in digital tools

Service-oriented experience

Education

High School Diploma or GED

Tools

Scheduling software

Job description

A mental wellness provider in Fairfax, VA seeks a Front Desk Receptionist to be the first point of contact for patients. This role involves greeting patients, managing appointments, and ensuring a welcoming atmosphere. Ideal candidates are team-oriented, have attention to detail, and possess at least one year of experience in a service-related field. The position offers a consistent schedule with benefits including health coverage and PTO, aiming to empower patients in their mental health journey.