2 Front Desk Sales Associate Openings $20/hr Massage Envy Spa San Jose

Cosmotek College; San Jose (CA); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Employer-paid healthcare

Matching 401(k)

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

Training

Free massage or skincare service

Job summary

Massage Envy Blossom Hill is hiring to support guests on their wellness journey. You will deliver exceptional service, educate clients on services, and help book future appointments while promoting homecare retail purchases.

The role also involves greeting clients, handling scheduling, calls and emails, and contributing to client retention. The team offers employer-paid health benefits for full-time staff, a 401(k) match, paid time off, referral programs, and flexible scheduling to support

Qualifications

• Retail or sales experience preferred.
• Excellent math and computer skills; able to multitask.
• Strong people skills; build positive guest relationships.
• Knowledge of massage and skin care services is a plus.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and Wellness Program; book future services and encourage homecare purchases.
• Manage clinic flow by greeting clients, scheduling services, answering calls and emails.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Math skills

Computer skills

People skills

Retail or sales experience

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Blossom Hill, we encourage your passion, empower your growth, and value YOU. As a team, we’re committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career.