Wellness Front Desk & Sales Associate

Massage Envy; Town of Clarence (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly pay + commission

Paid time off

Dental insurance

Vision insurance

Life insurance

Disability insurance

Tuition reimbursement

Flexible scheduling

Job summary

Massage Envy Hamburg, New York is hiring a Wellness Support Specialist. Full-time role requiring availability for mixed morning and evening shifts (8:00am – 8:30pm) including weekends.

You will support service providers and front-desk operations to ensure a welcoming, calm environment for members and guests. You’ll contribute to exceptional customer service, answer calls, assist with scheduling, promote the Wellness Program, and help re-engage inactive members.

Qualifications

• Sales-driven mindset with ability to meet guest service goals.
• Excellent customer service and interpersonal skills.
• Strong communication and teamwork abilities.

Responsibilities

• Support service providers and front desk to ensure smooth operations.
• Help deliver a consistently excellent guest experience by maintaining a calm, clean environment.
• Answer phones and assist with scheduling and member check-in.
• Promote the Wellness Program and re-engage inactive members.
• Keep management informed of member concerns and follow policies.

Skills

Sales driven

Customer service

Team player

Communication skills

Job description

Massage Envy Hamburg, New York is hiring a Wellness Support Specialist. Full-time role requiring availability for mixed morning and evening shifts (8:00am – 8:30pm) including weekends.

You will support service providers and front-desk operations to ensure a welcoming, calm environment for members and guests. You’ll contribute to exceptional customer service, answer calls, assist with scheduling, promote the Wellness Program, and help re-engage inactive members.