Wellness Front Desk Specialist | Growth & Perks

Massage Envy; Mansfield Township (NJ); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Competitive base pay

Tips, bonuses, and commissions

Employer-paid tele-med for employees

401(k)

Paid time off for full-time employees

Employee referral bonus program

Employee Assistance Program

Flexible schedule

Product and service training

Free massage/skincare/stretch service每

40% off all products

Job summary

Massage Envy Warren is seeking a customer-focused associate to support guests with information on services and products. You’ll help clients schedule appointments, explain the Wellness Program, and drive retail purchases while delivering an exceptional guest experience.

Strong communication, math and computer skills, and a passion for wellness are essential. Flexible hours and both full-time and part-time options are available at this location.

Qualifications

• Experience in retail or sales preferred.
• Strong math and basic computer skills.
• Ability to multitask and build guest relationships.

Responsibilities

• Provide outstanding customer service and help guests feel valued.
• Educate clients on services and the Wellness Program.
• Book appointments and process sales and retail purchases.
• Answer calls and respond to emails promptly.
• Grow and retain client base through outreach.

Skills

Retail experience

Sales experience

Customer service

Math skills

Computer skills

People skills

Job description

Massage Envy Warren is seeking a customer-focused associate to support guests with information on services and products. You’ll help clients schedule appointments, explain the Wellness Program, and drive retail purchases while delivering an exceptional guest experience.

Strong communication, math and computer skills, and a passion for wellness are essential. Flexible hours and both full-time and part-time options are available at this location.