Wellness Front Desk & Member Concierge

Massage Envy; California (MO); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Complimentary 1-hour service each mês

Healthy compensation plan

Dynamic, energizing environment

Continuous training

Job summary

Massage Envy Santee is seeking a friendly Front Desk Associate to join our team. You will greet clients, schedule services, and guide guests through memberships and retail options while maintaining a positive, high-energy environment.

The ideal candidate excels in customer service, can handle cash and basic math, and thrives in a fast-paced, team-oriented setting. Weekend availability is a must, with opportunities to grow in a wellness-focused culture.

Qualifications

• Excellent customer service and sales skills; weekend availability required.
• Ability to explain benefits of massage, skincare, and services to clients.
• Strong relationship-building to grow and retain a client base.

Responsibilities

• Provide outstanding customer service: greet clients, schedule services, answer calls, address questions, protect confidentiality, and maintain a safe, therapeutic environment.
• Promote Massage Envy Wellness Program, educate clients on services, book future visits, and encourage home-care retail purchases.
• Drive member retention through outreach via phone and email.
• Uphold Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
• Protect workplace culture by supporting team goals and building positive relationships.

Skills

Outgoing

Integrity

Math skills

Cash handling

Customer service

Fast learner

Team player

Massage knowledge

Education

High school diploma or equivalent

Job description

Massage Envy Santee is seeking a friendly Front Desk Associate to join our team. You will greet clients, schedule services, and guide guests through memberships and retail options while maintaining a positive, high-energy environment.

The ideal candidate excels in customer service, can handle cash and basic math, and thrives in a fast-paced, team-oriented setting. Weekend availability is a must, with opportunities to grow in a wellness-focused culture.