Front Desk Sales Associate - Full/Part time

Massage Envy; San Diego (CA); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Award programs

Job summary

Massage Envy in Carmel Mountain is seeking a Front Desk Sales Associate to join our team. This role requires friendly, attentive customer service, basic math and computer skills, and the ability to multitask in a fast-paced reception area.

You will educate clients on the Wellness Program, book services, process payments, and help grow the client base through friendly outreach. Full-Time or Part-Time options available with varied day/evening shifts.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills.
• Excellent people skills and guest relations.
• Knowledge of massage/skin care services helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on the Wellness Program and services; book future visits.
• Process payments and assist with retail purchases per provider recommendations.
• Greet clients, answer calls, and help maintain clinic flow.

Skills

Customer service

Sales

Multitasking

People skills

Tools

POS system

Job description

Front Desk Sales Associate - Full/Part time

Part Full Time

Carmel Mountain

$17.75-17.75/hr

11720 Carmel Mountain RD. STE 158, San Diego, CA 92128 Massage Envy - Lauren Luo

Be Supported as You Pursue Your Career in Wellness

At Massage Envy - Carmel Mountain, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours