Wellness Front Desk Sales Pro - Build Loyal Clients

Massage Envy; Raleigh (NC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Healthcare for full-time

Paid time off

Flexible schedule

In-depth product and service training

Free massage monthly

40% off products

Job summary

Massage Envy in Raleigh, NC is seeking a Front Desk Sales Associate to greet clients, educate them on Total Body Care, and promote Massage Envy Wellness Programs. This role supports the clinic flow, schedules services, and drives client engagement both in person and via phone/email.

The position offers full-time and part-time hours, with strong emphasis on customer service, team collaboration, and opportunities for growth within a wellness-focused environment.

Qualifications

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Retail sales

Customer service

Multitasking

Math and computer skills

Job description

Massage Envy in Raleigh, NC is seeking a Front Desk Sales Associate to greet clients, educate them on Total Body Care, and promote Massage Envy Wellness Programs. This role supports the clinic flow, schedules services, and drives client engagement both in person and via phone/email.

The position offers full-time and part-time hours, with strong emphasis on customer service, team collaboration, and opportunities for growth within a wellness-focused environment.