Wellness Front Desk Coordinator - PTO & Bonuses

The Joint Chiropractic; San Jose (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Bonus Opportunity

Free Chiropractic Adjustments

PTO

Holiday pay

Career growth opportunities

Job summary

The Joint Chiropractic in San Jose is seeking a Front Desk Coordinator to join a fast-paced retail healthcare setting. This full-time, customer-facing position focuses on patient experience, front desk operations, and clinic growth.

You will greet and check in patients, manage flow, present wellness plans, schedule appointments, and support sales goals. A high school diploma and at least one year of customer service experience are required.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service and sales experience.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Ability to stand or sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Multitasking

Team mindset

Physical stamina

Marketing experience

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic in San Jose is seeking a Front Desk Coordinator to join a fast-paced retail healthcare setting. This full-time, customer-facing position focuses on patient experience, front desk operations, and clinic growth.

You will greet and check in patients, manage flow, present wellness plans, schedule appointments, and support sales goals. A high school diploma and at least one year of customer service experience are required.