Front Desk & Wellness Concierge — Growth Opportunities

The Joint Chiropractic; Aliso Viejo (CA); On-site; USD 39,000 - 46,000; Full time

Benefits offered by this job

Opportunities for growth and developm

Job summary

The Joint Chiropractic in Aliso Viejo, CA is seeking a Front Desk Coordinator to enhance patient experience and front office operations in a fast-paced retail healthcare setting.

This role involves greeting patients, scheduling, selling wellness plans, and supporting clinic growth. It is a full-time/part-time position with a Sunday–Wednesday schedule and hourly pay based on experience.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service and sales experience.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Multitasking

Team-oriented

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic in Aliso Viejo, CA is seeking a Front Desk Coordinator to enhance patient experience and front office operations in a fast-paced retail healthcare setting.

This role involves greeting patients, scheduling, selling wellness plans, and supporting clinic growth. It is a full-time/part-time position with a Sunday–Wednesday schedule and hourly pay based on experience.