Wellness Front Desk Concierge

The Joint Chiropractic; Oceanside (CA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Bonus potential

Growth opportunities

Job summary

The Joint Chiropractic is seeking a Front Desk Coordinator for Oceanside in a role that balances customer service with sales responsibilities in a fast-paced retail healthcare setting.

This position supports patient check-in, scheduling, membership sales, and clinic operations, requiring a friendly demeanor, multitasking ability, and comfort with goal-driven environments. Availability for part-time or full-time hours is expected.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Multitasking

Team oriented

Stamina

Office/marketing exposure

Education

High school diploma

Tools

POS software

Job description

The Joint Chiropractic is seeking a Front Desk Coordinator for Oceanside in a role that balances customer service with sales responsibilities in a fast-paced retail healthcare setting.

This position supports patient check-in, scheduling, membership sales, and clinic operations, requiring a friendly demeanor, multitasking ability, and comfort with goal-driven environments. Availability for part-time or full-time hours is expected.