Front Desk Concierge – Wellness & Membership Growth

The Joint Corp.; Bartlett (TN); On-site; USD 18,000 - 23,000; Full time

Job summary

The Joint Chiropractic in Bartlett, TN is hiring a Front Desk Coordinator for a full-time, in-clinic role. You’ll greet patients, check in, manage flow, present wellness plans, and support clinic growth in a fast-paced retail healthcare setting.

This position requires at least a high school diploma, solid customer service and sales experience, strong phone and computer skills, the ability to multitask, and a willingness to work weekends across multiple locations; compensation is $15 per hour

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer Service

Sales Experience

Phone Skills

Multitasking

Education

High School Diploma

Tools

POS Software

Job description

The Joint Chiropractic in Bartlett, TN is hiring a Front Desk Coordinator for a full-time, in-clinic role. You’ll greet patients, check in, manage flow, present wellness plans, and support clinic growth in a fast-paced retail healthcare setting.

This position requires at least a high school diploma, solid customer service and sales experience, strong phone and computer skills, the ability to multitask, and a willingness to work weekends across multiple locations; compensation is $15 per hour