Wellness Front Desk Coordinator - Drive Membership Growth

The Joint Corp.; Collierville (TN); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Bonus potential

Growth opportunities

Job summary

The Joint Chiropractic in Collierville, TN is seeking a Front Desk Coordinator to warmly greet patients, manage check-in, schedule appointments, and support membership sales in a fast-paced retail healthcare setting.

This full-time, on-site role requires strong customer service, multitasking, and teamwork. Compensation is $15 per hour with bonus potential and opportunities for growth within the franchise network.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service and sales experience.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Multitasking

Phone skills

Team player

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic in Collierville, TN is seeking a Front Desk Coordinator to warmly greet patients, manage check-in, schedule appointments, and support membership sales in a fast-paced retail healthcare setting.

This full-time, on-site role requires strong customer service, multitasking, and teamwork. Compensation is $15 per hour with bonus potential and opportunities for growth within the franchise network.