Wellness Front Desk & Client Experience Marketing Coordinator

IV Nutrition; Flowery Branch (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

IV Nutrition in Flowery Branch, GA is seeking a Front Desk Coordinator to deliver exceptional client experience and oversee front desk operations. The role blends marketing, sales, and light IT/administrative support in a wellness clinic setting.

A strong candidate has MA or CNA credentials, customer service excellence, and comfort creating social media content. On-site work in Flowery Branch with a flexible schedule is expected.

Qualifications

• MA or CNA certification preferred; high school diploma required.
• Strong customer service, sales, and relationship-building abilities.
• Experience creating social media content and basic editing.
• Proficient with Apple/Mac devices and basic IT troubleshooting.
• On-site work in Flowery Branch, GA with reliable transportation.

Responsibilities

• Greet clients and manage front desk with warm, professional service.
• Handle full client journey: check-in/out, scheduling, confirmations, payments, follow-up.
• Educate clients on IV Nutrition services, memberships, packages, wellness benefits in a consultative manner.
• Ensure clients feel cared for and comfortable under Clinic Director guidance.
• Maintain a clean, organized reception and waiting area.
• Reach out to local businesses and community partners to build referrals.
• Support local marketing initiatives, events, and membership sales.
• Create engaging social media content and support posting.
• Maintain Mac-based systems and handle basic IT tasks.
• Collaborate with the Clinic Director and clinical staff to support operations.

Skills

Customer service

Sales experience

Social media content creation

Administrative support

Mac/iOS proficiency

EMR/scheduling software

Organization & multitasking

Communication skills

Front desk operations

Education

Medical Assistant certification

CNA certification

High school diploma

Associate degree or related coursework

Tools

EMR/scheduling software

MacOS / iOS proficiency

POS systems

Job description

IV Nutrition in Flowery Branch, GA is seeking a Front Desk Coordinator to deliver exceptional client experience and oversee front desk operations. The role blends marketing, sales, and light IT/administrative support in a wellness clinic setting.

A strong candidate has MA or CNA credentials, customer service excellence, and comfort creating social media content. On-site work in Flowery Branch with a flexible schedule is expected.