Wellness Clinic Front Desk & Client Services Coordinator

IV Nutrition; Texas; On-site; USD 25,000 - 34,000; Full time

Job summary

IV Nutrition Round Rock seeks a Clinical Client Services Coordinator to support daily operations, greet clients, manage check-in/out, schedule appointments, and assist with registration. This role emphasizes hospitality, patient comfort, and clear communication.

The position requires healthcare exposure, strong interpersonal skills, and the ability to follow clinic protocols. BLS certification is preferred, with onboarding training provided. Compensation is $18-$25 per hour.

Qualifications

• Experience in healthcare or patient-facing roles.
• Strong interpersonal communication and customer-service skills.
• Willingness to follow clinic protocols and participate in emergency preparedness training.
• Current BLS certification preferred or ability to obtain on onboarding.

Responsibilities

• Welcome clients, coordinate check-in/check-out, answer calls, schedule appointments, and assist with registration.
• Explain services and memberships, address routine concerns, and maintain a welcoming reception environment.
• Maintain accurate records, protect confidential information, monitor inventory, and support opening/closing procedures.
• Recognize concerning symptoms, notify an RN, and participate in emergency drills as trained.

Skills

Healthcare experience

Customer service

Scheduling

Interpersonal communication

Basic computer skills

Emergency preparedness knowledge

Education

CNA certification

Medical assistant training or certification

Active Texas LVN license

Texas paramedic certification/licensure

Tools

Electronic health record (EHR)

Job description

IV Nutrition Round Rock seeks a Clinical Client Services Coordinator to support daily operations, greet clients, manage check-in/out, schedule appointments, and assist with registration. This role emphasizes hospitality, patient comfort, and clear communication.

The position requires healthcare exposure, strong interpersonal skills, and the ability to follow clinic protocols. BLS certification is preferred, with onboarding training provided. Compensation is $18-$25 per hour.