Wellness Front Desk Pro | Growth, Flexible Hours & Perks

Massage Envy; Flowery Branch (GA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Tips and bonuses

Sign-on bonus for full-time

Healthcare for full-time

401(k) matching

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Product/service training

Free massage/service monthly

Discounts on products

Job summary

Massage Envy Flowery Branch is seeking dynamic team members for full-time and part-time roles focused on delivering exceptional customer service and Total Body Care education. You will book services, promote the Wellness Program, and support client relations in a fast-paced environment.

We value proactive, friendly staff with math and computer aptitude who can multitask and build relationships with guests, while providing knowledge of massage and skincare services.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail or sales experience

Math skills

Computer skills

People skills

Knowledge of massage/skin care

Job description

Massage Envy Flowery Branch is seeking dynamic team members for full-time and part-time roles focused on delivering exceptional customer service and Total Body Care education. You will book services, promote the Wellness Program, and support client relations in a fast-paced environment.

We value proactive, friendly staff with math and computer aptitude who can multitask and build relationships with guests, while providing knowledge of massage and skincare services.