Wellness Experience Specialist: Elevate Client Care

Restore Hyper Wellness; Mount Pleasant (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

401K Matching

Paid Time Off

Discounted Services

Job summary

Restore Hyper Wellness in Mount Pleasant, SC seeks a Health and Wellness Technician to greet clients, manage bookings, onboard new clients, and educate on services. You will conduct tours, sell memberships, and uphold a clean, safe store.

Applicants should be passionate about health and wellness with at least 1 year in retail customer service and strong communication. Retail vibe is not typical here, offering a focused wellness environment.

Qualifications

• You’re passionate about health and wellness.
• You have at least one year of customer service experience in a retail environment.
• Communication and collaboration are strong suits.

Responsibilities

• Greet clients and assist them with Restore’s wellness services.
• Assist clients over the phone, manage voicemails, and handle bookings.
• Onboard new clients, complete medical waivers, and create profiles in POS.
• Conduct store tours and upsell service packages and memberships.
• Educate clients on services, benefits, precautions, and at-home care.
• Perform opening and closing procedures and maintain a safe environment.
• Serve as an expert on Restore products and services.

Skills

Health & Wellness

Customer service

Communication

Education

Kinesiology / Exercise Science degree (or pursuing)

Job description

Restore Hyper Wellness in Mount Pleasant, SC seeks a Health and Wellness Technician to greet clients, manage bookings, onboard new clients, and educate on services. You will conduct tours, sell memberships, and uphold a clean, safe store.

Applicants should be passionate about health and wellness with at least 1 year in retail customer service and strong communication. Retail vibe is not typical here, offering a focused wellness environment.