Wellness Esthetician & Guest Experience Specialist

iCRYO - Stuart; Ashburn (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay with commissions

Job summary

iCRYO One Loudoun is a Health and Wellness Center offering cryotherapy, red light therapy, infrared sauna, body sculpting, and IV therapy. The Esthetician will assist guests, educate them on wellness services, and participate in marketing and community events to promote our offerings.

The role requires energetic, customer-service driven individuals who can work with the Center Manager and team to uphold safety protocols while continuously improving knowledge of our products and services.

Qualifications

• Ability to work a 40-hour week with a flexible schedule including evenings and weekends.
• Complete iCRYO service exams after initial training.
• Maintain time management, good judgement, and ability to multi-task.
• Deliver exceptional guest experience and resolve issues to maintain guest loyalty.
• Educate guests on services needed in a competent, efficient, and professional manner.
• Meet or exceed minimum productivity requirements including sales goals.
• Maintain professional appearance and positive attitude.
• Communicate efficiently with managers and peers.
• Complete ongoing education.
• Maintain a clean environment and uphold company standards.
• Retail Sales Experience preferred but not required

Responsibilities

• Assist and educate guests to achieve wellness goals.
• Support marketing through social media and community events.
• Collaborate with Center Manager and team to meet goals and maintain safety protocols.

Skills

Guest service

Sales

Time management

Multi-tasking

Job description

iCRYO One Loudoun is a Health and Wellness Center offering cryotherapy, red light therapy, infrared sauna, body sculpting, and IV therapy. The Esthetician will assist guests, educate them on wellness services, and participate in marketing and community events to promote our offerings.

The role requires energetic, customer-service driven individuals who can work with the Center Manager and team to uphold safety protocols while continuously improving knowledge of our products and services.