Wellness-Driven General Manager: Lead Teams & Growth

PCRK Group

Phoenix (AZ)

On-site

USD 58,000 - 60,000

Full time

11 days ago

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Benefits offered by this job

Medical plans

Dental/Vision insurance

Paid time off

401k package

Employee discount

Free monthly massages

Job summary

PCRK Group—Massage Envy in Phoenix, AZ is seeking a General Manager who leads with heart and drives results. You will coach and empower a high-performing team while delivering outstanding client experiences and managing daily operations.

The role emphasizes wellness leadership, staff development, and achievement of key business metrics. Join a people-first culture at the country’s top massage and skincare provider, with opportunities to lead, grow, and influence the future of wellness within a

Qualifications

A proven leader with 3+ years of management experience (spa, fitness, retail, or hospitality experience a plus).
Passionate about wellness and creating a positive environment for clients and staff.
Strong communicator and motivator with the ability to build cohesive teams.
Skilled at interpreting business metrics and using them to drive decisions.
Organized, proactive, and capable in a fast-paced setting.

Responsibilities

Lead by example and champion Massage Envy core values in every interaction.
Coach and mentor the team, setting them up for success and growth.
Drive sales, member growth, and service excellence to exceed goals.
Create an exceptional client experience where guests feel seen and cared for.
Oversee daily operations including scheduling, staffing, inventory, payroll, and compliance.
Foster a supportive, high-energy culture where team members feel valued.