Wellness-Driven General Manager | Lead a Dynamic Spa Team

PCRK Group; North Aurora (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Base salary + commissions

Medical plans

Dental & Vision Insurance

Paid Time Off

401k package

Employee discount on products

Free massage/skincare services

Job summary

PCRK Group- Massage Envy in North Aurora, IL is seeking a driven General Manager to lead our location with heart and purpose. You will build a high-performing team, drive guest satisfaction, and deliver results in a fast-paced wellness environment.

Lead by example, coach your team, manage daily operations, and foster a people‑first culture. The role offers leadership development, competitive compensation with commissions, and access to wellness services.

Qualifications

• 3+ years of management experience in spa, fitness, retail or hospitality.
• Passion for wellness and creating a positive environment for clients and staff.
• Strong communication and motivational skills to build cohesive teams.
• Ability to interpret business metrics and drive data-driven decisions.
• Organized, proactive, and thrive in a fast-paced setting.

Responsibilities

• Lead by example and uphold Massage Envy’s core values in every interaction.
• Coach and mentor the team, enabling continuous growth.
• Drive performance metrics (sales, member growth, service excellence) to exceed goals.
• Create an exceptional client experience where guests feel seen and cared for.
• Oversee daily operations, including scheduling, staffing, inventory, payroll, and compliance.
• Foster a supportive, high-energy culture where team members feel valued.

Skills

Leadership

Communication

Metrics-driven

Team coaching

Job description

PCRK Group- Massage Envy in North Aurora, IL is seeking a driven General Manager to lead our location with heart and purpose. You will build a high-performing team, drive guest satisfaction, and deliver results in a fast-paced wellness environment.

Lead by example, coach your team, manage daily operations, and foster a people‑first culture. The role offers leadership development, competitive compensation with commissions, and access to wellness services.